Don’t allow a novice 24 hour carpet cleaner come to repair your water damaged carpets. These are the things you must be careful of:
Overcharging. An amateur water restoration carpet cleaner may pack the job up with superfluous extras. E.g. using dehumidification to dry the water damaged carpets is not needed.
Correct equipment. They might borrow equipment from hire companies for the carpet. This is ok to do, but a professional water damage cleaner will possess all their equipment so they can offer a faster response and hopefully a better value job.
Does not have a proper moisture metre. If they don’t have the correct moisture meter, they will not be able to know whether the carpet is fixed. This increases the problem of mould growth in the future. Removal of this would then be required in the future.
If they aren’t specialised. There are many “Carpet Cleaners” in this industry who do water damage repair jobs on the “side.” i.e. they aren’t the ones who do this type of repair often. Be careful of it. Drying carpet water damage is an art. Taking carpet off the gripper strips then reinstalling them must be done by a professional, otherwise carpets can be permanently damaged.
You might be pondering, how do I find a credible Flood Restoration professional? Below I have listed some signifiers to look out for when you hunt around for a carpet flood damage business:
The size of their Yellow Pages ad slot: This can signify how much repair work they are getting already. A full-size Yellow Pages ad can cost upwards of $50 000. If they have invested in a bigger ad, you can have some assurance that they are established.
Where do they show up in Google? The higher their rank in Google, the more “online votes” there has been for that business.
What Qualifications do they have? The minimum qualification they require is a IICRC qualification about Applied Structural Drying and Water Damage Restoration.
Do Insurance companies source them for carpet damage jobs? This is a very good indicator. If insurance companies hire them, the business is bound to be superb at their work. Insurance companies tend to use the providers that give them the best value for their client’s money.
What kind of Equipment do they have? They should at least own 100 Air movers. If they have this many, this probably means they have been up and running for a good time. We took 8 years to own that many wet carpet drying air movers.
What type of commitment can you get out of them through a phone call? Ask if you can pin them down to a rate for water extraction, water removal and initial inspection. If they won’t give you a package for this in the least, you know they are not going to serve you, so go with someone else.
Response Time – Our Water Damage business in Brisbane works to a 59 minute response time for a water damage emergency. The business needs to be attended to ASAP. Mould can come after a 24 hour period.
If you focus on these tips you are sure to locate a Flood Damage Restoration professional who knows how to do the job.
If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.